Customer Service for Bar and Restaurant Employees $39
Bartending the Easy Way $99
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1-Introduction
2-General Information, Customer Service
3-Extra Tips
4-Clean and Confident
5-Liquor
6-Speed, Tips and Tools
7-Wine, Champagne, Bar Terms and Set-up
8-Garnishes and Cocktail Preparation
9-Recipes
10-The Perfect Shot, Martinis
11-Glassware
12-Server Certification and I.D.s
13-Jobs
14-For Fun
1-Difficult Customers, Laws, Leadership
2-Profits, Pricing
3-Inventory
4-Principles of the Business, Labor Costs
5-Raising Sales/Cutting Costs
Managing a bar or restaurant can be an overwhelming experience. The physical, emotional and mental
demands are extreme. This class will teach you simple ways to handle difficult situations with unhappy
customers and employees, the duties of each employee, and key factors which are vital to a successful
business.
New bar owners will find the course is a complete guide to understanding the mechanics of each particular
job and the skills to lead a loyal and productive team. You will also learn ways to build customer relations
and to promote sales for maximum profits.
The 6-part series of lessons includes the following topics:
Professional Bar Management $99
For those who are serious about becoming a bartender, this course could be
completed in 1-2 weeks. All aspects of the business are covered and students will be
well-prepared to work as a bartender, in addition to being a valued employee.
The 14-part series of lessons includes the following topics:
Bartending at Home $29
A combination of Bartending the Easy Way and Professional Bar Management, this exceptional bartending
business, this course will also expand your knowledge into the area of management, including inventory,
profits and staff issues. This information could lead to better bartending positions or even a career in
management.
Bartending requires many skills, including an excellent memory, proficiency at multi-tasking, tremendous
patience and talents beyond the making of cocktails. Because there are jobs of all skill levels, anyone can
become a bartender. In addition to learning the basics of tending bar, this course emphasizes ethics and
customer service, which is invaluable knowledge for anyone who works in a bar or restaurant. The class is
extremely beneficial to bar owners, managers, waitresses and novice bartenders, also.
Bartending to the Max will leave you with a thorough understanding of how the bar business works and will
teach you a common sense approach to bartending that is crucial to being a valued employee.
Bartending to the Max $149
Picture yourself making fabulous martinis and delicious cocktails for your party guests. You could be the host
of the year with the scrumptious recipes taught in this introduction to bartending. Take a vacation into the
world of mixology! In these 2 lessons you will have a new appreciation for the art of bartending:
Restaurant owners understand how important customer service is for a pleasant dining experience and bar
owners know that excellent and friendly service are vital to repeat business. From this seminar employees
will learn sales techniques, in addition to hospitality skills. Bar and restaurant consultant, Kellie Nicholson,
stresses the value of a smile and a kind word for greater tips and the return of loyal customers.
In 2 lessons students will learn:
1-Bar Terms, Garnishes, Glassware, Tools, Liquor, Wine and Champagne,
Pouring the Perfect Shot
2-Martinis, Cocktail Recipes
1-Cleanliness, Courtesy, Etiquette, Customer Service, Handling of Difficult
Customers, Principles of the Business
2-The Importance of a Smile, Making Tips Honestly, Upselling, Laws
Series of Professional Online Bartending Courses
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Copyright 2011 by Bar Professional
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Bar ProfessionalTM
Professional Bar Management Mastery Level Certification $349
This course is a must for those who own a bar, those who want to enter the field of management or for
bartenders who want to be an expert on the business. If you are serious about the bar business, this course
will expand your knowledge into areas of management that include inventory, profits, employees, customer
service and staff issues.
At the completion of 24 lessons you will know:
Behind the Bar
1-Introduction
2-General Information, Customer Service
3-Extra Tips
4-Clean and Confident
5-Liquor
6-Speed, Tips and Tools
7-Wine, Champagne, Bar Terms and Set-up
8-Garnishes and Cocktail Preparation
9-Recipes
10-The Perfect Shot, Martinis
11-Glassware
12-Server Certification and I.D.s
13-Jobs
14-For Fun
Operations
1-Difficult Customers
2-Hosting, Leadership, Priorities
3-Profits, Pricing
4-Inventory, Labor Costs
5-Money Issues, POS Systems vs. Cash Registers
6-Sales, Promotions
7-Raising Sales/Cutting Costs, Table/Bottle Service
8-Interviews, Schedules, Uniforms
9-Theft, Employees, Staff Issues
10-Business Plan Basics